Broadcast Automation
Broadcast Automation Icon
Our Broadcast Automation services solve problems in what often seems an impenetrable and impatient technology. When vendor tech support is available, we recommend highly that it be utilized. But when that same vendor support comes up short, wanders astray or won’t answer your calls anymore—as such support will all too frequently tend to do—then we stand ready to offer reinforcements.

With Principal Administrator experience on Broadcast Automation systems from vendors such as Odetics/DTG and Crispin coupled with assignments as Chief Evaluator for competitive bid contests involving companies such as Harris, Sundance and OmniBus, our knowledge of Broadcast Automation is considerable. While each vendor of such systems brings their own unique approach to the table, the systems themselves tend to be governed by similar, if not identical, paradigms. Our ability to recognize the patterns in play—and a been there / done that familiarity that only comes from daily hands-on experience with such systems—contributes substantially to our ability to advance solutions in times of trouble.

Broadcast Automation problems are not always solved in an hour or two. Those that are will typically be resolved by a vendor’s Tech Support Group. But those that are not can hang around and plague operations for weeks or months or years. And that’s where we come in.

Some examples of Broadcast Automation issues we have addressed:
  • Identify points of failure and provide workarounds for the algorithms governing automated content transfer agents that move files between catch servers and play to air servers
  • Identify points of failure and deploy workarounds for manual data entry pitfalls in content record scheduling interfaces
  • Identify and resolve phantom media data issues in ingest station database processes
  • Identify and resolve command and control protocol issues between the broadcast automation device server / controller / manager and connected video servers
  • Implement conflict avoidance procedures for handling hybrid video delay servers that must operate under both automation and manual control
  • Create and deploy automated batch file agents to prevent unintentional overwrites of loaded and executing playlists
  • Detect and resolve string contamination issues in traffic files prior to their playlist conversion/translation/mapping by broadcast automation systems
  • Develop and deploy alternate log procedures for standby programming
  • Create and deploy automated batch file agents to facilitate as run logging and traffic reconciliation
  • Identify shortcomings in batch purge processes and deploy workarounds to overcome these deficiencies in both traffic and broadcast automation systems
  • Establish procedures to effectively handle Daylight Saving Time changes and minimize system and on-air impact
  • Author, test and deploy hot spare switchover procedures for on-air workstations